While we strive to always send the most beautiful and fresh bouquets, we are dealing with a perishable product and we know things can sometimes not go as we hoped.

If this happens, call us! We will make every effort to make things right!

For quality issues, please ensure you contact us within 24 hours of receiving the bouquet. 

Note that we will require an image of the flowers received in order to determine where things went wrong to prevent it from happening again,.

You can also read our "How long to flowers last" page to know what you can expect from your particular blossoms.

The "flower care tips" page is also a great resource to ensure you are caring for your pretty blooms properly.